Simplifying and getting buy-in for the ISO Standards

Here are the ISO 9001:2000 training seminars offered by the ISO Support Group

These training programs are in-depth learning experiences on specific ISO and Process Improvement topics that deal with "Reducing Risk" and "Removing Waste". Listed below are our most popular seminars offered by the ISO Support Group. Select the category you have an interest in, scan the list and if you would like to view the agenda of what is covered, just click on the link.

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ISO 9001:2000 QMS Training Sessions

ISO 9001:2000 - T3: Tips, Tools & Techniques

The one (1) day ISO 9001:2000 - T3: Tips, Tools & Techniques is a program where you learn how to simplify and streamline an ISO System and get more buy-in from employees. Each of the ISO Elements will be examined in relation to how your business operates in order to identify where opportunities exist to improve your quality management system. The group will be divided into teams and they will complete workshop exercises to reinforce learning and understanding of the streamlining techniques.

ISO 9001:2000 Essentials

The one (1) day ISO 9001:2000 Essentials Session is targeted for companies who need to understand both the big picture of what this ISO Standard is, as well as the details of what's in it. Includes front end discussions on the overall structure, followed by specific education on the requirements for each of the ISO Elements. The group will be divided into teams and they will complete workshop exercises on each Element to reinforce learning and understanding of all the ISO 9001:2000 requirements.

ISO 9001:2000 Executive Overview

The one to three hour ISO 9001:2000 Executive Overview Program provides executives, managers and supervisors with the essentials on what ISO 9001 is all about, what it's intent and purpose is, how it can be used to drive "continual improvement", how it impacts the role of management/supervision, and how ISO 9001 can be used to support other business performance improvement initiatives! This is an excellent session for anyone who manages other people and wants to gain a good understanding of what's in the ISO 9001:2000 Standard, and how they can now use it to improve business and job performance.

ISO 9001:2000 Orientation

The one to three hour ISO 9001:2000 Orientation Program provides frontline personnel help on understanding the basics of what ISO 9001 is about, learn what it is trying to do, how it can affect their job and to discover ways to use ISO as a "tool" to get their tasks done! This is an excellent session for anyone who wants to gain a basic understanding of what's in the ISO 9001:2000 Standard and how it can affect their job.

Internal Process Auditing for ISO 9001:2000

The two (2) day Internal Process Auditing for ISO 9001:2000 Session (also covers requirements in ISO 19011:2002) is focused on a process approach to auditing with the objective being not only to assess conformance of the quality management system, but also to uncover process improvements during an audit. This goes hand in hand with the process auditing requirements found within ISO 19011:2002 and the process approach covered in ISO 9001:2000, which promotes continual process improvement throughout this Standard. An enhanced checklist is developed, and there will be workshops throughout, to reinforce learning, as well as a live, practice audit. If you are looking to meet the new ISO internal audit requirements and to “raise the bar” for your internal audit program then this is the course you should consider.

ISO 9001:2000 & Auditor Refresher Session

The two (2) day ISO 9001:2000 & Auditor Refresher Session (also covers requirements in ISO 19011:2002) is focused on providing refresher training for your Internal Audit personnel on the essentials of the ISO 9001:2000 Standard as well as explaining how to use a process approach to auditing. The objective is give them a strong overall perspective on the structure of this Standard and its focus on satisfying Customers. For process auditing, the objective is not only to assess conformance of the quality management system, but also to uncover process improvements during an audit (a critical ingredient found within ISO 19011:2002 and the process approach covered in ISO 9001:2000, which promotes continual process improvement throughout this Standard). An enhanced audit checklist is developed, and there will be workshops throughout, to reinforce learning.

Documentation Development for ISO 9001:2000

The two (2) day Documentation Development for ISO 9001:2000 Session is intended to assist organizations in developing either new quality management system documentation, or to renovate and revise existing documents. A copy of the ISO 9001:2000 Standard (presented as a sample Quality Manual) will be provided to each participant, in addition to hardcopies of the course slides. The focus will be on how to develop a simplified and streamlined quality management system, that helps to drive improvement in your business.

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