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"Thank you for the Newsletters.  I find them very informative, and use them to enhance our processes." Ed Y.

"I wanted to take this opportunity to say 'Thanks!' for all the Newsletters.  Each issue contained useful information that was easy to comprehend."  Tim N.

"Thank you for continuing to send me your Newsletters.  They've been a great help for getting changes made to our ISO system." Dave L.

"Thank you very much for the Newsletters.  I have used them numerous times during internal audits of our ISO system." Elaine M.

"I really like the changes made to the Newsletter based on the feedback you received.  It shows that you really listened and acted on the data... a good example of how a process should work.  Thanks & keep up the good work!" Darrall P.

"Just wanted to let you know that we just successfully completed our ISO audit and were recommended for approval... with your help!"  Paul L.

"I just want to let you know that we successfully passed our ISO audit last week and your Newsletters were a major help to me in addressing all the clauses and making sense out of it.  Thank you very much!" Bill K.

 

These Newsletters are aimed at providing short concise information on a number of topics of interest to our readers.  The content comes from hands-on experiences in the field... which many of our readers have found helpful for understanding and applying improvements to their business processes.  Listed below are those Newsletters we've recently published.

If you would like to receive future issues of our free Newsletters, please complete the online form...

Note: To access a few of our past ISO 9001 Newsletters click here.

Articles:

Does ISO 9001 Pay?:

ISO Organization Special Report.pdf

 

ISO 9001 and "Services":

ISO 9001:2000 - Requirements for "Services" for Manufacturing Companies

Canadian Underwriters Article - Jan 2005.pdf

 

"Lean" Examples/Articles:

Business Week: United Technologies Corp. & CEO George David

Canada Post Calgary Plant Article.pdf

LSG Sky Chefs Article.pdf

Univ. of Pittsburg Medical Center.pdf

Medtronic Xomed.pdf

Sikorsky Aircraft.pdf

Ariens Company.pdf

Massachusetts General Hospital.pdf

Rubbermaid Corporation.pdf

Metalworking Group.pdf

Wipro Ltd.pdf

HON Co.pdf

Virginia Mason Medical Center.pdf

Applying Lean in Scotland.pdf

Ariens_Company_and_5S.pdf

Menlo Distribution Centers.pdf

Iowa State Government.pdf

Lean Accounting (J.Solomon).pdf

Toyota Georgetown KY.pdf

Lean for Service: Drivers License Bureau.pdf

EMCO Enterprise.pdf

Grand Rapids City Hall.pdf

The Mayo Clinic.pdf

Century Furniture.pdf

LAPD Jail Division.pdf

Tufco Technologies.pdf

NYC Government Office.pdf

ThedaCare.pdf

Motivating Employees.pdf

Vermont Tubbs Goes Lean and Green.pdf


Past issues of the "R&R: Reducing Risk/Removing Waste" Newsletters...

Click on the Newsletter below to view it (Adobe .pdf format):

Next Newsletter Issue coming soon...

   

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